The Effect of Work-life Integration on Productivity and Job Satisfaction of Private and Government Bank Employees in Metro Manila: A Multigroup Analysis

Background: Banks are among the industries in intense competition regarding product quality, customer satisfaction, and employee management. This is why some bank employees are concerned about the high workload that causes stress, resulting in poor Work-Life Integration (WLI).

Aim: This study aims to fill the gap by conducting a comparative study to determine the effect of WLI on productivity and job satisfaction among bank employees in Metro Manila, irrespective of the bank's type, classification, or whether it operates as a traditional or digital bank, and to identify the difference in work-life collaboration of the private and public or government bank employees. To address the gap, the Human Resource Department must deploy WLI programs and assess the quality of life within the workplace.

Study Design: Descriptive correlational research design with moderate and multigroup analysis.

Place and Duration of Study: Metro-Manila, Philippines.

Methodology: A total of 377 respondents participated in this study through an adapted online questionnaire, of which 161 were public bank employees and 216 were private bank employees. Mean and standard deviation, t-test, structural equation modeling (SEM), regression with moderation analysis, and SEM with multigroup analysis were used to test the hypotheses.

Results: Findings revealed a significant difference in WLI of employees from private and public sectors t (375) = 2.599, P = 0.01, because WLI of private sector (M = 4.30 SD = 0.889) is significantly better than the public sector (M = 4.06, SD = 0.840). Employee productivity is not significantly affected by motivation, health, personal life, and family life, whereas employee job satisfaction is significantly affected by motivation, health, and personal life, but not family life. Furthermore, gender does not significantly moderate the relationship between WLI and family life. WLI on productivity has a negative indirect effect through personal life. Findings show that the negative indirect effect of WLI on productivity through personal life is more substantial in the public sector, and this can occur due to various psychological, organizational, and work-related factors.

Conclusion: The direct effect of WLI on Productivity is not significant in either sector. However, WLI on job satisfaction is good for private sector while weak for public sector. Moving on to the Multigroup analysis, the direct effect of WLI on Job Satisfaction differs between the private and public sectors. The findings illustrate that WLI does not directly influence job satisfaction in the public sector as it does in the private sector. This means that the direct effect of WLI on job satisfaction is good for the private sector while weak for the public sector.